Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPMNGT611A Mapping and Delivery Guide
Manage evaluations

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PSPMNGT611A - Manage evaluations
Description This unit covers managing evaluations relevant to the full range of processes and outcomes in the public sector such as policy, procedures, processes, structures, service delivery, projects etc. It includes initiating and managing the implementation of evaluations and utilising evaluation findings.In practice, managing evaluations may overlap with other generalist or specialist public sector workplace activities such as managing people, performance and client service, acting ethically etc.This unit is one of 2 competencies relating to evaluation in the public sector, located in the Competency fields of Working in Government and Management. Related unit of competency is:PSPGOV509A Conduct evaluationsNo licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Employability Skills This unit contains employability skills..
Learning Outcomes and Application Not applicable.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field Management.
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Initiate evaluation
  • A critical analysis of the need for evaluation is conducted that includes a scan of the internal and external environment, political imperatives, related activities and evaluations.
  • The scope of the evaluation and the terms of reference are determined in accordance with organisational policy and procedures, and a rationale, purpose, outcomes and evaluation criteria are identified.
  • Stakeholders are identified and canvassed to ensure that their requirements are addressed in the planning stage of the evaluation.
  • Ownership of the evaluation data/outcomes and right of access to the reported results is secured in accordance with organisational policy and procedures.
  • A risk management strategy is developed and applied to ensure evaluation objectives will be met.
  • Infrastructure for the evaluation is approved in accordance with legislation, policy and procedures.
       
Element: Manage implementation of evaluation
  • Evaluation strategy is approved and a work plan for checking progress, reading reports and providing feedback and interim approvals is developed in accordance with requirements.
  • Processes identified for monitoring, evaluating and reporting progress of the evaluation against objectives and timelines are established in accordance with organisational requirements.
  • The political context and stakeholder expectations are managed in accordance with organisational policy and procedures, to overcome barriers and ensure ongoing commitment/input to the evaluation.
  • Progress of evaluation is monitored and changes are negotiated as needed to timeframes, methodology or tools in accordance with organisational policy and procedures.
  • Interim and final evaluation reports are analysed, outcomes are compared to the evaluation criteria established at the outset and recommendations for action are analysed to ensure they are compatible with the organisation's strategic requirements.
  • Evaluation findings are reported to stakeholders in accordance with organisational policy and procedures.
       
Element: Utilise evaluation findings
  • An implementation strategy is developed to action approved recommendations and facilitate transition from current to future position.
  • Evaluation findings are disseminated and applied in accordance with organisational policy and procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPMNGT604B Manage change

PSPMNGT605B Manage diversity

PSPMNGT606B Manage quality client service

PSPMNGT608B Manage risk

PSPMNGT609B Formulate business strategies

PSPMNGT610A Manage public sector financial resources

PSPMNGT612A Review and improve business performance

PSPMNGT613A Develop partnering arrangements

PSPMNGT614A Facilitate knowledge management

PSPPOL601A Develop public policy

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

management of evaluations in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policies, procedures and protocols

evaluation models/types

access to evaluation targets/objectives

case studies and workplace scenarios to capture the range of evaluation situations likely to be encountered in the public sector

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when managing evaluations, including coping with difficulties, irregularities and breakdowns in routine

management of evaluations in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

researching information

developing objectives and evaluation criteria

data gathering/management/measurement

planning and analysis

negotiating and problem solving

applying project management in the context of managing an evaluation

using a range of communication styles for communicating with different audiences and purposes

responding to diversity, including gender and disability

applying sustainability principles

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

evaluation principles - time, cost, quality, quantity, efficiency

reporting requirements to a range of audiences

legislation, policy and procedures relating to the conduct of evaluations in the public sector

public sector values, ethics and codes of conduct

equal employment opportunity, equity and diversity principles

environmental/sustainability standards

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Scope may include evaluation of

planning

delivery

results

needs

objectives

design

outputs

outcomes

Purpose of evaluation may include:

measuring merit/quality

measuring worth or value for a particular purpose

measuring results, outputs or outcomes

decision making

unintentional negatives

Evaluation criteria may include:

whether objectives have been met

standards against which to compare quality

baseline studies for comparison

performance measures

key success areas

key performance indicators

results/outputs/outcomes

value for money

public interest

those identified for a project prior to its implementation

Stakeholders may include:

all those individuals and groups both inside and outside the organisation that have some direct interest in the organisation's behaviour, actions, products and services such as:

employees at all levels of the organisation

community

clients

students, parents/guardians

other public sector organisations

private sector

non-government organisations

union and association representatives

boards of management

government

Ministers

Risk management may include:

identification of risks

acceptance of risks

avoidance of risks

minimisation of risks

Evaluation infrastructure may include:

steering committee

manager

research staff

administration staff

office

telephone

technology

email

web site

equipment

consumables

resources including time, staffing, budget

specialist or technical support

contractors

Legislation, policy and procedures may include:

Commonwealth and State/Territory legislation including equal employment opportunity and anti-discrimination law

national and international codes of practice and standards

the organisation's policies and practices

government policy

codes of conduct

confidentiality

privacy

ethical practices and procedures

intellectual property

copyright

freedom of information

environmental/sustainability policies

Reports may include:

interim reports

progress reports

draft reports

executive summaries

presentations to meetings, groups, seminars

Internet or email presentations

Recommendations for action may include:

new goals

improvement strategies

changes to services, products

change management strategies

termination

replacement

compliance with standards

further review

Dissemination of findings may be affected by:

privacy requirements

security requirements

Application of evaluation findings may include:

informing other projects

organisational development

contributing to knowledge management

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
A critical analysis of the need for evaluation is conducted that includes a scan of the internal and external environment, political imperatives, related activities and evaluations. 
The scope of the evaluation and the terms of reference are determined in accordance with organisational policy and procedures, and a rationale, purpose, outcomes and evaluation criteria are identified. 
Stakeholders are identified and canvassed to ensure that their requirements are addressed in the planning stage of the evaluation. 
Ownership of the evaluation data/outcomes and right of access to the reported results is secured in accordance with organisational policy and procedures. 
A risk management strategy is developed and applied to ensure evaluation objectives will be met. 
Infrastructure for the evaluation is approved in accordance with legislation, policy and procedures. 
Evaluation strategy is approved and a work plan for checking progress, reading reports and providing feedback and interim approvals is developed in accordance with requirements. 
Processes identified for monitoring, evaluating and reporting progress of the evaluation against objectives and timelines are established in accordance with organisational requirements. 
The political context and stakeholder expectations are managed in accordance with organisational policy and procedures, to overcome barriers and ensure ongoing commitment/input to the evaluation. 
Progress of evaluation is monitored and changes are negotiated as needed to timeframes, methodology or tools in accordance with organisational policy and procedures. 
Interim and final evaluation reports are analysed, outcomes are compared to the evaluation criteria established at the outset and recommendations for action are analysed to ensure they are compatible with the organisation's strategic requirements. 
Evaluation findings are reported to stakeholders in accordance with organisational policy and procedures. 
An implementation strategy is developed to action approved recommendations and facilitate transition from current to future position. 
Evaluation findings are disseminated and applied in accordance with organisational policy and procedures. 

Forms

Assessment Cover Sheet

PSPMNGT611A - Manage evaluations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPMNGT611A - Manage evaluations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: